Service
Excellence.
Exceptional customer service, with honest and professional advice.
With over 27 years of experience, we know a thing or two about IT support and solutions.
At the heart of our approach is a focus on delivering exceptional customer service. We achieve this by going above and beyond to meet the needs of our customers.
Our focus on quality and innovation ensures that we remain at the forefront of our industry, delivering best-of-breed solutions to meet each organisation’s unique needs.
We also recognise that our people are our greatest asset. Our team is chosen for their intelligence, adaptability, and dependability.
In all that we do, we remain committed to our values and strive to be the best in our industry.
99% of support tickets are resolved remotely
Expert and dedicated team
100% Customer Satisfaction
Cost-effective
AvecSys has a strong foundation of reliability, security and performance, things that everyone should look for in their IT solutions and systems.
We’re invested in our customers, invested in our services, and invested in our people, for the long term.
Exceptional customer service, with honest and professional advice.
Our staff are intelligent, adaptable and very dependable.
Delivering value with best-of-breed solutions
Use our easy self-service portal to request IT support, changes, new hardware or existing tickets by clicking here.
Benefit from reduced fees with our monthly support contracts. We offer subsidised cloud migrations and discounted projects to help you achieve optimal IT performance.
We deliver expert strategic IT consultancy to help you get the most out of your technology. Providing a scope of all aspects of your IT environment and creating a strategic road map.
Our service desk team are targeted solely at customer satisfaction, meaning your people are our priority. Our Partner Experience Agreement is embedded into our culture and our agreements.
Daren focuses on the company’s direction, ensuring efficiency, productivity, and effective execution of its strategies.
Dmitry heads up the technical and Cyber Security element of the business, ensuring our clients are kept up to date and secure.
Paul plays a key role in client engagement, service delivery and planning, along with essential business operations.
Ashwyn oversees the support desk, managing SLA’s and customers’ expectations. He also plays a key role in supporting our clients and enjoys the problem-solving aspect of his role.
Craig plays a key role in supporting our clients on a daily basis; he loves nothing more than dealing with a high-level technical issue.
New to the team, Evan is keen to learn from his peers to develop a good technical understanding to support our clients.
From clever websites that generate revenue for your business or awesome apps and marketing campaigns we can do it all. Luke has 18+ years experience when it comes to design and digital.
We have a new member of the team joining us very soon. Their role will play a pivotal part in the ongoing support and technical advice.
avecSys is a rapidly growing Managed Service Provider (MSP) with a strong reputation in the industry. By joining our support team, you become an integral part of our success story and contribute to our continuous growth.
Our team is dedicated to enhancing partner experiences. Their care and commitment foster genuine relationships, ownership, and shared success. We focus on personal development, continually evolving and improving our company.
Our systems are designed to enhance efficiency and reliability throughout the partner experience. The technology and services we recommend, along with their delivery methods, undergo thorough testing to ensure a smooth partner experience.
Providing effective advice is a crucial service we offer, daily. This can help address clients’ issues, reduce business risks, enhance productivity, and support their growth.
We’re here to answer any questions you might have. Book a discovery call with our team at your preferred time, or, if you prefer, feel free to call or email us - we respond within an hour or faster.
Call Us 01234 866 688
Email Us [email protected]
Opening times 08.30hrs - 17:30hrs
13, Stephenson Court Fraser Rd, Priory Business
Park, Bedford MK44 3WJ
Looking to move away from your old IT provider, but not sure how? We’re here to help guide you through the process and answer any questions you might have.
