Enterprise Hosted VoIP System

The Next Generation in Business Communications

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Cisco Enterprise Hosted VoIP System at Affordable Rates

The Enterprise Hosted Communications (EHC) platform is delivered by multi-tenanting the Cisco Hosted Collaboration Solution (HCS) platform. This enables us to deliver a fully partitioned, multi tenant IP Telephony & Unified Communications service hosted exclusively on Cisco’s UC suite of products.

Our EHC platform gives you a dedicated partition on our highly available Cisco HCS cluster, which delivers the full suite of Cisco UC applications. All the key features & applications are available including extension overlapping, extension mobility, enhanced call handling, Unified Voice Mail & many more.

Voice & Unified Communications empowers collaboration & helps businesses to communicate better.

You can leverage the full suite of Cisco UC applications including Cisco Unified Contact Centre and Cisco WebEx.

EHC is delivered as a fully managed solution & AvecSys guarantees quality & service as standard. The solution is delivered using our connectivity infrastructure & we manage everything from end to end.

This enables us to ensure the solution is always working properly.

We continually upgrade & develop our platform in line with Cisco product releases & updates, enabling you to take advantage of a high-end solution at a fraction of the price without the worries of maintenance & updates.

Enterprise Hosted VoIP System Features:

  • 24/7 helpdesk support
  • hoc conference
  • portal access
  • attendant
  • Call forwarding
  • Call recording
  • Call reporting
  • Call waiting
  • Caller ID
  • Calling restrictions
  • Fraud detection
  • Group voicemail
  • Meet-Me conference bridge
  • Pre-determined holiday
  • Call routing
  • Ringing groups
  • Softphones
  • Time of day based routing
  • User portal access
  • Voicemail to E-mail
  • Auto Provisioning
  • Call admission control
  • Call centre agents
  • Call pick up
  • Desktop call control
  • Extension mobility
  • Fully managed
  • Hunt pilots
  • Instant messaging
  • Presence
  • Survivable telephony
  • Video conferencing
  • Webex integration
  • XML applications

Additional Enterprise ‘Bolt-on’ services available:

For a monthly fee, ‘pick & mix’ Jabber functionality:

  • IM & PresenceScreen Shot 2015-09-21 at 13.22.09
  • Call Control
  • Smartphone Integration
  • Webex
  • Video Conferencing

For an one-off fee, add CCX functionality:

  • Sophisticated call handling
  • In-Queue handling
  • Wallboards
  • Agent Statistics
  • Reporting

For more information about our Enterprise Hosted communications Solutions, contact avecSys today on:

01234 866 688 or 0870 125 1300

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