IT Support for Small and Medium Businesses
How important is IT support to your daily business? Would your business be able to survive if the system went down?
At avecSys, our IT support team, ensures that your IT infrastructure keeps working as it should. We know how important IT support is to every business and without it, there is a potential of losing money and even clients. This is why we use the latest tools to monitor all the crucial equipment on your network and have a fast response time to any failures.
Can you afford to have no IT support when your IT system fails? If not, then you should get in touch with us or let us call you to find out what we can do for your business.
Guaranteed IT Support
We guarantee a great IT support service to all our customers, whether you want to have a contract with us for reliable, fast IT support or just want an ad-hoc IT support whenever you have a problem. Whatever your needs, we can help!
avecSys is based in Bedford and our second office in Singapore. The head quarters are located right in front of our data centre, where we host most of our cloud services, allowing us fast and easy access to any of the servers.
All our technical calls are logged to our help desk software, where we and the customer can monitor everything that is happening. We believe it is very important to be organised and allowing our client’s to see our progress, also any previous jobs carry a detailed description of every problem they have ever logged.
So why avecSys?
- We offer quick response to all calls and emails, with response of less than 15 minutes.
- We won’t let you down. We care for your IT and your business.
- We are pro-active. We monitor your system at all times so the problems can be fixed before they make an impact on your business.
- All the calls are answered by our staff, in Bedford.
- We offer professional and experienced staff to support your business.
- We provide latest technology to give your the best service possible.
- Unmatched support for out of hours, we know how important this is to some clients.
Get in touch with us today, we will carry out a free consultation so we can see how we can help your business. Also we offer one month free IT support to all new customers
Here are some of the critical services that we include in our IT support services.
Unlimited Support Help Desk – Monday to Friday (08:30-17:30)
24/7 Server Monitoring
Real-time Proactive Server and Network Monitoring
Daily Backup Monitoring
Free Antivirus Protection
Site Survey and Asset Management
Scheduled Patch Management and Windows Updates
Office 365 Business Premium
Unlimited OnSite Support
3rd-Party Software Support